"Save PayPal and Venmo payment methods" is missing from my Payment preferences page

hans_dr
Contributor
Contributor
Posted on
‎Jul-18-2024 06:52 PM

I have a WooCommerce store, and I'm having trouble with subscriptions paid via PayPal not renewing. The WooCommerce docs say that I need to do the following in my PayPal account:

  1. Go to Account Settings.
  2. Click Payment preferences.
  3. Click Get Started next to “Save PayPal and Venmo payment methods” to start the approval process.

(ref: https://woocommerce.com/document/woocommerce-paypal-payments/#get-vaulting-approval)

 

However, there is no "Save PayPal and Venmo payment methods" entry on my account's Payment preferences page. Has it been moved? Or do I need to do something else to enable it?

If it's relevant, I have a business account based in New Zealand.

 

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