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linking PayPal to Shopify

New Community Member

linking PayPal to Shopify

I have created an online business using Shopify. I have linked my PayPal account to the website somewhat. On my website compass (page that allows me set up everything for the online store) I have set up everything that links PayPal to Shopify (username and password to login). However whenever a transaction is attempted on the website the buyer is prompted with a page that says "PayPal checkout for this store is currently experiencing problems. Please try another payment method". The account I have connected is a business account that I converted from an old personal account. Does anybody know what further steps I need to take to finishing linking the two?

1 REPLY 1
PayPal Employee

Re: linking PayPal to Shopify

Hi @Charles223,

 

Thank you for contacting PayPal community.

 

We apologize for any inconvenience.

 

Can you please use the detailed integration guide link. 

 

Also, I request to please process a live payment on your website using card which is not linked to your PayPal account.

 

Thank you for understanding and patience.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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