Showing results for 
Search instead for 
Did you mean: 

linking PayPal to Shopify

New Community Member
Posted on

I have created an online business using Shopify. I have linked my PayPal account to the website somewhat. On my website compass (page that allows me set up everything for the online store) I have set up everything that links PayPal to Shopify (username and password to login). However whenever a transaction is attempted on the website the buyer is prompted with a page that says "PayPal checkout for this store is currently experiencing problems. Please try another payment method". The account I have connected is a business account that I converted from an old personal account. Does anybody know what further steps I need to take to finishing linking the two?


linking PayPal to Shopify

PayPal Employee

Hi @Charles223,


Thank you for contacting PayPal community.


We apologize for any inconvenience.


Can you please use the detailed integration guide link. 


Also, I request to please process a live payment on your website using card which is not linked to your PayPal account.


Thank you for understanding and patience.




PayPal, Inc.


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.