HI @Moka9999,
Thank you for contacting PayPal community.
Our sincere apologies for the inconvenience caused.
PayPal system is a payment gateway, which will receive the payment request payload (i.e Payment and Item details, Shipping details, Invoice number, Amount details etc.) from merchant websites(built via third party platforms eCommerce) and process the payments accordingly.
Merchants should handle their internal website code and pass the appropriate payment API calls to PayPal system.
Can you please contact your website developer or the support of third party platform eCommerce to make sure your website is calling the respective payment API request calls to PayPal system.
We recommend merchants to integrate our latest PayPal Checkout (Smart button) product.
Guide link : https://developer.paypal.com/docs/checkout/standard/.
Please follow the below steps via your PayPal Business account.
Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select the "Smart button” button >> fill required details >> copy & paste the button code on your website.
(or)
Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/"
Thank you so much for your patience and understanding.
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
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