UNPROCESSABLE_ENTITY error - order already captured....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi guys.
We're having customers report this error following their checkout experience from out Woocommerce website.
Latest PayPal plug-in installed.
Payments are going through OK, but customers are seeing this error, shown in a large red box.
I have no clue where to begin with diagnosing this one. Might anyone have seen this error before ?
Best regards, Chris

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good day @efi-parts,
Thank you for posting to the PayPal community.
I would suggest to please contact your website developer or the support of the eCommerce to cross check your internal website code and make sure your website is triggering unique Capture Order API calls.
Merchants should first perform Create Order API(https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to "approve" URL returned from the Create Order API response as below:
{ "href": "https://www.paypal.com/checkoutnow?token=*******”, "method": "GET", "rel": "approve" },
Once the order is approved by the customer/buyer, merchant should perform Capture Order (https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call and customer/buyer should pass the valid funding source.
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- "issue": "NOT_ENABLED_TO_VAULT_PAYMENT_SOURCE" in REST APIs
- Error payment in PayPal Payments Standard
- webhook payment capture completed issue in Sandbox Environment
- PERMISSION_DENIED trying to refund capture in live mode in REST APIs
- Compliance violation. flag based on the account origin ? in Sandbox Environment