UNPROCESSABLE_ENTITY error - order already captured....

efi-parts
New Community Member

Hi guys.

 

We're having customers report this error following their checkout experience from out Woocommerce website. 

 

Latest PayPal plug-in installed.

 

Payments are going through OK, but customers are seeing this error, shown in a large red box.

 

I have no clue where to begin with diagnosing this one.      Might anyone have seen this error before ?

 

Best regards, Chris

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @efi-parts,

 

Thank you for posting to the PayPal community.

 

I would suggest to please contact your website developer or the support of the eCommerce to cross check your internal website code and make sure your website is triggering unique Capture Order API calls. 

 

Merchants should first perform Create Order API(https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to "approve" URL returned from the Create Order API response as below: 

{ "href": "https://www.paypal.com/checkoutnow?token=*******”, "method": "GET", "rel": "approve" },

Once the order is approved by the customer/buyer, merchant should perform Capture Order (https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call and customer/buyer should pass the valid funding source.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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