Trying to get Auto Return feature working

[Jan_FOBH]

Under Account Settings, I have followed the instructions found here to enable Auto Return and specify the Return URL:

https://www.paypal.com/us/cshelp/article/how-do-i-use-paypals-auto-return-feature-HELP197

I am using WIX which I believe to be a trusted partner.

After the payment is made successfully on the website, the user is not redirected to the specified Return URL page.

Do I need to write code, or should I just be able to use this feature and have it work?

Does this feature require me to use a custom domain name? I currently am using a free wix site and the URL has "wixsite.com" as part of the URL.

Thanks,

Jan

[Kavyar]

Good day,

Thank you for posting to the PayPal community.

I recommend activating the Auto Return feature directly in your account. This feature will eliminate the need for coding and make things much easier for you.

To enable Auto return settings in your account profile, please follow the steps outlined in the detailed guide link provided below:

https://www.paypal.com/us/cshelp/article/how-do-i-use-paypals-auto-return-feature-help197

Additionally, you can pass the "return URL/RETURN URL" in the API calls. We have provided API guide links to assist you with this.

NVP API guide -  https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/

REST API guide -https://developer.paypal.com/docs/api/orders/v2/#orders_create!path=payment_source/paypal/experience...

If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

Sincerely,

Kavya

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[Jan_FOBH]

Thank you for confirming that I should be able to use the Auto Return feature directly in my account (without having to write any code) and that I was following the correct documentation. I created a ticket but I do not yet have a resolution for this issue.