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Prestashop 1.6.1.3 cart : Security header is not valid | Error Code: 10002

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ococonut
New Community Member
Posted on

Hi. Paypal was working properly before, but now I have

Short Error Message: Security error
Detailed Error Message: Security header is not valid
Error Code: 10002
Please contact our Customer service and mention this error code to get this issue resolved.

 

I changed the API key just in case, but still the same problem.

I opened a technical suppot ticket :  #171126-000047 

 

Has anyone seen this before, and is there any way to to fix this ?  My question is , is this something on the website, or on the paypal side (permission problem, expired security information).  My paypal account is in good standing and I have re-put my address informaton and other information and it is valid.

 

Peter Stefanov

ocoocnut.ca

 

1 REPLY 1

Prestashop 1.6.1.3 cart : Security header is not valid | Error Code: 10002

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MTS_Andre
Moderator

Hi, I can see an agent is dealing with your ticket.

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