Paypal express payment - shopify

JPINO1
New Community Member

Been trying to set Paypal express payment for my checkout gateway, and so far shows active- Linked to the account with the same email as our shopify account- But customers can't use the paypal checkout as it display this message: 'PayPal wasn’t available. Use a different payment method or try again later." How can I resolve this problem. I am located in Botswana and my shopify store is in BWP, our local currency.

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2 REPLIES 2

briannjho
Contributor
Contributor

I'm having this as well. Did you manage to find a solution?

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MTS_Chiranjeevi
Moderator
Moderator

Good day @JPINO1 @briannjho ,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

I would suggest to please follow the below steps. 

 

  1. Log in to your Shopify admin panel.
  2. Click Settings.
  3. Click Payments.
  4. Select PayPal Express Checkout within the PayPal module.
  5. Click Activate.
  6. Once directed to a PayPal login page, log in to your PayPal account and click I Give Permission.
  7. Click Back to Shopify.
  8. Under Payment Authorization, select:
    • Automatically capture payments for orders (Immediate Sale).
    • Manually capture payment for orders (Authorize only).
  9. Click Save.


Note: You'll find complete information and steps on integrating PayPal with your Shopify cart in Shopify's online manual.

While reactivating, select PayPal Express from the PayPal payment options.

 

Guide link - https://www.paypal.com/gf/smarthelp/article/how-do-i-integrate-express-checkout-with-shopify-ts1797.  

 

Thank you so much for your patience and understanding.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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