Paypa

[fishwrangler]

The legacy button form just started having issues yesterday afternoon.

Users are all saying that at the "PayPal checkout" page, when they click complete purchase, nothing happens.. the button is unclickable.

Help? I'm assuming paypal changed/broke something..

code is the standard:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
    <input type="hidden" name="cmd" value="_xclick">
    <input type="hidden" name="business" value="NGTSGB4HWBJDJ">
    <input type="hidden" name="lc" value="US">

    <input type="hidden" name="item_name" value="FishWrangler! $5 UID#22000847">
    <input type="hidden" name="custom" value="1">


    <input type="hidden" name="amount" value="5.00">
    <input type="hidden" name="currency_code" value="USD">
    <input type="hidden" name="button_subtype" value="services">
    <input type="hidden" name="no_note" value="1">
    <input type="hidden" name="no_shipping" value="1">
    <input type="hidden" name="rm" value="1">
    <input type="hidden" name="return" value="https://fishwrangler.com/thanks">
    <input type="hidden" name="weight_unit" value="lbs">
    <input type="hidden" name="bn" value="PP-BuyNowBF:btn_buynowCC_LG.gif:NonHosted">
    <input type="hidden" name="test" value="1">
    <input type="image" src="https://www.paypalobjects.com/en_US/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
    <img alt="" border="0" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>

[rav2007]

We're having this problem with Payments Standard as well

"Complete Purchase" does nothing. No errors in the browser console, no indication of why.

[rav2007]

I've been testing and it seems to only happen to certain accounts when the no_shipping parameter is included and set to 1 (Do not prompt for an address)

<input type="hidden" name="no_shipping" value="1">

[AntibodySW]

We've had the same problem. Our buttons are all set to not prompt for a shipping address. I'll try configuring them to prompt for one to see if it makes any difference.

[fishwrangler]

Yeah so it works if you accept shipping address.. clearly a new bug as of yesterday afternoon by paypal.

this fixes it, but also makes it look like you're getting a digital item shipped to you. 😕

<input type="hidden" name="no_shipping" value="0">
<input type="hidden" name="tax_rate" value="0.000">
<input type="hidden" name="shipping" value="0.00">

[SuperBadSS]

Having the same issue.  I talked with PayPal Tech Support.  We all need to fill out this form, so they make it a priority to fix the issue.  This is the email they sent me.

If you need technical assistance with integrating with PayPal’s Platform API’s on your website, or you'd like to report an issue with the PayPal website's functionality, here's how to submit a ticket to request assistance from PayPal's Merchant Technical Support:

1. Go to www.paypal-support.com​
2. Click Contact us at the bottom of the page.
3. Click the Log In with PayPal button, Create an Account, or use your Merchant Technical Support Portal Login. 
4. Fill out the information requested in all required fields.
• Provide a subject, description including the webpage URL, error messages with timestamps, steps on how to reproduce, and the percentage of transactions being impacted. If you have a manager account at manager.paypal.com make sure you enter your manager login information and the partner. (Note: If you're processing through PayPal, it is recommended that you select the PayPal Radio button and provide the primary email address of the account experiencing issues.)
• Environment -  Production is the PayPal live site -  if your website has been active for a while, or it relates to any issues on paypal.com. PayPal Sandbox/Pilot/Test - if you are in a testing environment. 
• We recommend you upload any screenshots of the issue you're experiencing and the source code of the respective page, as this will help the technical department resolve it faster.
5. Click Submit to complete your ticket.

[fishwrangler1]

Disappointed they can't just review this post... incredibly easy to reproduce it seems, as all of our accounts are effected. 😕

Just submitted report through this link.. and contacted my paypal contact on it 3 days ago, still awaiting response.

[triawan]

I do like this

<input type="hidden" name="no_shipping" value="0">
<input type="hidden" name="tax_rate" value="0.000">
<input type="hidden" name="shipping" value="0.00">

It works, but I have a question, "Is it safe for my account?". When I accept shipping address, but don't ship the order and don't provide tracking information , what happens to my account next time?