PayPal's 'Notification of Sale' email not showing customers' 'Special Instructions (delivery notes)'
JayPP
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Posted on
Apr-09-2021
04:48 AM
Why are customers' 'Special Instructions (delivery notes)' entered at WooCommerce checkout showing as "buyer hasn't entered any instructions" in PayPal's 'Notification of Sale' email?
Customers leave a Special Instruction (e.g. "leave parcel with neighbour") but PayPal's 'Notification of Sale' email says "buyer hasn't entered any instructions".
Any ideas good people?
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