PRESTASHOP PAYMENT PROBLEM

online1234
Contributor
Contributor
We have recently had several problems on our prestahop website with the paypal payment gateway.
 
At the end of the purchase the user gets the following error.
 
Should equal sum of (unit_amount * quantity) across all items for a given purchase_unit
 
The presta is version 1.7
PayPal v5.2.1
Login to Me Too
1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @online1234,

 

Thank you for posting to the PayPal community.

 

ITEM_TOTAL_MISMATCH: Should equal sum of unit_amount * quantity across all items for a given purchase_unit.

 

Please contact your website developer or the support of eCommerce PRESTASHOP to cross check your internal website and make sure your passing valid API request calls to PayPal system. 

 

Create Order API - https://developer.paypal.com/api/rest/reference/orders/v2/errors/#create-order

 

Guide link - https://developer.paypal.com/api/rest/reference/orders/v2/errors/#create-order 

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.