Debit or Credit Card button is not showing

[wthabet]

Hello everybody, i am working on a website (.net core) and integrating with PayPal, my integration redirects to a URL (https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_express-checkout&token=xyz), but the button "Debit or Credit Card" is not showing, only login or or create account is showing, I found that the option PayPal account optional is already set to On. Thanks in advance.

[MTS_Chiranjeevi]

Good day @wthabet,

Thank you for posting to the PayPal community.

Yes, Guest payment checkout (i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers.  

Buyers don’t always have the option to make their purchases without using or creating a PayPal account. This option is presented based on several risk factors, including but not limited to the buyer's PayPal purchase history, PayPal cookies stored on the buyer's computer, the buyer's location, and/or a credit assessment.

It's important to remember that guest checkout is not guaranteed for every transaction.

To receive guest checkout payments :

Enable the PayPal Account Optional option in your account settings.

Login PayPal.com >> Hover on your name at the top right corner >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .

If your website(built via third party platform) processing payments via "Express Checkout" integration, I request to please contact your website developer (or) support of your third-party eCommerce platform to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.

Guide link - https://developer.paypal.com/docs/nvp-soap-api/set-express-checkout-nvp/

Note : If you have implemented latest PayPal Smart button (REST API integration), please see enable funding.

PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

Please refer the guide link - https://www.paypal.com/us/cshelp/article/how-do-i-accept-cards-with-checkout-using-the-guest-checkou... 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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