Abandon Cart Emails have the wrong company name and website

[JohnD4]

We are using the Woocommerce Paypal Payments plugin. I was testing it a little and received an abandon cart email from Paypal that night. But, it lists the wrong company name and wrong URL. Where is this information located? Everything on our site and on our Paypal account has the correct info.

[MTS_Chiranjeevi]

Good day @JohnD4,

Thank you for posting to the PayPal community.

The feature is only available for Business accounts.

To update your company name on your PayPal Business account, please follow the steps below:

1. Go to Account Settings.
2. Click Update next to "Business information."
3. Click Edit beside your business name.
4. Enter your new business name, and click Save.

https://www.paypal.com/in/smarthelp/article/how-do-i-update-the-business-name-on-my-paypal-business-... 

If your still facing the issue please contact our PayPal Customer service via link - https://www.paypal.com/us/smarthelp/home  (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

They will be able to assist you further as they are specially trained to address this type of account inquiry.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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