no cashback rewards???

Ladybrinx
Contributor
Contributor

OK in the last month I've used my paypal debit for several non-pin , credit card type purchases, why aren't my cash back rewards showing up?  I did the first time I used it this way two months ago, but I haven't seen a penny since.

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3 REPLIES 3

PayPal_Olivia
Moderator
Moderator

Hi Ladybrinx,

 

Welcome to the forums!

 

Cash back payments are made once a month, in the first week of the month following the qualifying transaction. If you haven't seen the payout yet, that might be why.

 

Here's how to see the current month's total and the lifetime cash back:

  1. Go to the PayPal website and log in to your account.
  2. Click "Profile" at the top of the page.
  3. Select "PayPal Debit Card" under Financial Information.
  4. Click "View Monthly Summary."

I hope this helps!

 

Olivia

 

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Ladybrinx
Contributor
Contributor

Yes, thank you, did it used to be different,?  I don't remember there being a waiting period in the past.

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Bryank930
Contributor
Contributor

I haven't ever gotten cashback rewards. It's getting quite frustrating because all I ever do are non-PIN, signature transactions.

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