Approximately two weeks ago I stopped getting email receipts of debit card purchases. I was using these to keep my bank account balanced in quicken.
Is there a reason as to why I am no longer getting them? I have checked my spam folder and my settings in my profile. Nothing has changed other than the fact I stopped getting them.
I've had the same thing happening here as well so you're not alone in this.
I just got off the phone with customer service and was told they are having computer issues and are aware of the problem and are working to get it corrected as quickly as possible but once they have it back up and running we will get the receipts from the fix date forward only. Their best guess at a timeframe was 3 weeks and I was told to "not rely on the email reciepts as a transaction history for now".
