Refund Question

CMO512
New Community Member

If you make a purchase as a guest account on PayPal using your debit card and then the company sends you a refund does your debit card automatically get credited and if so about how long should that take?

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1 REPLY 1

Hemerk
PayPal Employee
PayPal Employee

Hi @CMO512 

Thank you for reaching out to the PayPal Community Forum!

 

Card refunds or guest payment refunds may take up to 7 business days to reflect back to your card. You may refer to the link below.

https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete

 

The 30 days timeframe that this article is referring to is when your card issuer or bank generates a statement to show the refund. Essentially the money is returned back to the account or card account in 7 business days.

 

Hope this helps!

Kudos and Solved are highly appreciated

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