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eatgolf
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Posted on
Apr-05-2020
11:17 PM
Are we getting a break on these given the current status with Pandemic and pay cuts?
3 REPLIES 3
bschool
PayPal Employee
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Apr-06-2020
11:28 AM
Hi @eatgolf . Yes, we are assisting customers who are having difficulty making payments due to Covid19. Please give customer service a call and we will be more than happy to assist. Take care!
Codemann
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Apr-06-2020
01:14 PM
Hi- I just tried calling and went through about 5 prompts before they told their office was closed due to the corona virus. I did leave a message but I cannot continue waiting for an answer because of not being able to make my payments....should I just keep trying to call? TYIA
bschool
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Apr-06-2020
02:27 PM
@Codemann What country is your account? Call volume is very high so we appreciate your patience. I would try back tomorrow and maybe call early in the day if possible.
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