PayPal Credit Is Down

kirbyjwilson
New Community Member

When I click on the PayPal Credit link, I end up here:

https://paypalcredit.syf.com/eServicePayPal/AccountSummary/initiateAccSummaryAction.action

 

With this message:

We apologize our system is having technical difficulty retrieving your information. Please try again later.

 

It's been this way for at least 3 days.

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4 REPLIES 4

ReallyNotHappy
Contributor
Contributor

I have had the exact same problem for the last 3 days. Customer support has been friendly but useless.

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OOD
Contributor
Contributor

I just called in, they are trying to fix the issues, they are moving to new servers.

If you call[Removed. Phone #s not permitted]in the US you can pay by any of your accounts over the phone.

I could not help snarking  a little bit that its a bit of a failure for an online payment company to not be able to take online payments for 5 + days.

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OOD
Contributor
Contributor

so conatacct info is here, they are blocking their own help number https://www.paypal.com/us/smarthelp/contact-us

 

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tacman
Contributor
Contributor

I closed my Paypal credit account today (2/20/2020).  Having "our system is having technical difficulty" for over a week is unacceptable.

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