Not able to log into PayPal Credit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've been trying to log into my PayPal Credit web site for over a week now, same error message every time...
"We apologize our system is having technical difficulty retrieving your information. Please try again later.".
Called PayPal Credit customer service on Friday, 2/14/20, put on hold for a few minutes, then was told that they were working on the problem, should be able to log in that evening or the following day. Here it is 3 days later, same error message.
Does anyone have any information as to what's really going on?
And yes, I've tried different browsers (Chrome, Brave, Opera, Firefox), cleared cache, same message.
- Labels:
-
My PayPal Credit Account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The PayPal Credit support team says it is a server issue and they are working to resolve it. They won't give an estimated resolution time.
Check this post for somewhat of an answer:
Synchrony Bank page not loading using microsoft Edge Dev, Edge or Google Chrome browsers.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This worked earlier today (2/19/2020).
I was successfully able to login in to Paypal credit without getting the "..having technical difficulty.." error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
OK, indeed they got it fixed and I was able to make my payment.
Guess, I should have waited one more day, but it has been giving the error message for several days. I did not want to be late with a payment.
Thanks to all for the responses.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I closed my Paypal credit account today (2/20/2020). Having "our system is having technical difficulty" for over a week is unacceptable.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- inviting a friend in PayPal Basics Archives
- Paypal ask payment method twice in My Money Archives
- Error - Sorry, PayPal Plus is currently not available in My Money Archives