Will I still be eligible for Buyer Protection?

[cazzamuffin]

Hi all.  I've been trying to find tickets for the sold out Wireless Festival for my daughters birthday and have managed to find some from a guy on Twitter.  He is saying that i can pay through PayPal and he will log in to his Wireless account and get the tickets changed to my address so they come straight to me.  However, obviously I have no idea if this is the real deal or not and don't want to waste £150 unnecessarily!  If I purchased the tickets through PayPal using a credit card would I be eligible for Buyer Protection?  Am unsure as it is a third party rather than an official website etc!

Thanks in advance for any help!

[kernowlass]

@cazzamuffin

If they are e-tickets and not physical tickets then you 'may' be covered for non receipt but not for 'not as described' ie if they are fake.

Whether your credit card company would do a chargeback for you is another matter and you would need to ask them.

[cazzamuffin]

Thanks for the reply.  I didn't even think of the fake element, just thought of the non-receipt part!  Hmm, think I need PayPal to confirm one way or another on this before I make any payments then!

Thanks again for the reply

[kernowlass]

@cazzamuffin

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".

In the UK its free from any landline phone.




OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.