TSL2.1 Browser not update to date

jmbrunelle1
Contributor
Contributor

I am getting the routed to the PayPal Help screen when I go to Paypal from Chrome, EI, and Edge.  It says my browser is not up to date.  I get the error "ERROR! Connection is using TLS version lesser than 1.2. Please use TLS1.2" when I do the browser check.  I have ensured I have the latest version of Windows 10 with all the updates running.  I have updated both Chrome and Internet Explorer to the most current versions. 

Is anyone else getting this error?  Any ideas how to fix it?

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1 REPLY 1

Ladds
New Community Member

Has anyone resolved this - I am running Windows 10 on my desktop and tablet - both use the same router - both have Chrom[Removed. Phone #s not permitted]64 bit installed with TLS1.0/1.1/1.2 enabled. That's where the similarity ends. Desktop accesses Paypal fine but the tablet does not. Illogical. I am about to give up on Paypal as a result and probably eBay too since payments are directly linked in my case. This is so frustrating!!

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