Switch to Personal account

nicwood45_
New Community Member

Hey

I changed my account to a business account, this was by mistake as the personal account is what I prefer, it is easier and I am more familiar with it. I also don't need all the options on the business account, the personal account is better for me.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@nicwood45_ 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





Advice is voluntary.
Kudos / Solution appreciated.
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