Built marketplace for 1.5 year, now Paypal stops Adaptive Payments
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
For over 1.5 years we build a startup company platform which also costed over $50'000. The marketplace is built with Paypal Parallel Payments at it's core. We wanted to switch from sandbox to live mode 2 days ago and it turns out that the AppID was missing. We set up our application on 30 November 2017 (prior to 1st of December) but needed to get a legal document for the company. Now we are told that Adaptive Payments is stopped.
After fixing thousands and thousands of problems this can't be true. It's like a nightmare that I'm holding the legal document in my hands just 8 hours later than the 1st of December and can't add/upload the legal document any more.
Me and my team worked so hard put our sweat into this project for countless days and night over 1 year and solved thousands and thousands of problems to build this plaftorm. Now we can't add this simple document anymore. All we need to do is to be able to add the legal document.
I already contacted support and am sure there's a way to finalize the application so the legal documents can be added but this is like a shock for our company. Ten thousands of customers awaiting the release asap.
Kind Regards
ROQSTAR Ltd.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, if you had already sent the request for an AppID and then you didn't attach the legal document you can check out with the App review Team, I am sure that the document can be sent through. Please open a request to MTS to double check, open a ticket with us by loading this link https://www.paypal-techsupport.com/ and at the bottom click on "Contact Support", thanks.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- paypal marketplace refunding i cant figure out why in PayPal Payments Standard
- Possible to use the Authorize & Capture payments function for a marketplace in the UAE? in PayPal Payments Standard
- Marketplace in SDKs
- Unauthorized error when use multiparty APIs in Sandbox Environment
- Platform Marketplace integration approval in Sandbox Environment