Wrong Paypal account name sent to auction winners

Bill888
Contributor
Contributor

Hello:
I recently had several auctions close and two of the winners responded to me that their payments were unclaimed.  One of them stated that the Paypal payment button was linked to my old account ID.  I have no problem paying from my account, but how do I change the Paypal Pay button to my current account ID?  (i.e. I need to link the pay button to my current, valid account ID.)

Thanks,

Bill.

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3 REPLIES 3

sandypurins
Advisor
Advisor

Hi Bill,

 

Make sure you have the correct PayPal email address in the payments section of each eBay listing... here's a screen shot of that section of the eBay "Sell Your Item" form...

 

http://img.photobucket.com/albums/v635/dulcinea02/payment03b.gif

 

-Sandy

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Bill888
Contributor
Contributor

Thanks for the info Sandy.  I found that the outdated ID was still in the default settings of my TurboLister software.  I changed it, but still can't seem to find a way to get an easy payment method (Paypal) to my 5 auction winners, as everything still comes up with the old paypal ID.  Is there any way to change this information after the auctions have ended? If I send a reminder, it'll just repeat the PayNow link to the old ID and I'll look like an even bigger idiot!  Any help appreciated.

Bill

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sandypurins
Advisor
Advisor

Hi Bill,

 

You will need to login to your PayPal account and click on the "Request Money" tab to send a PayPal invoice to each buyer.  The PayPal invoice will have your correct PayPal email address.

 

-Sandy

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