I am unable to receive payments to my account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Someone had attempted to send me money but could not VIA my email. They had received the following message.: [[ This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions.]] Why.? What is this.?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Mike,
Check under your profile, under payment receiving preferences. Ensure that the following box is unchecked. Block payments from users who: 'initiate payments from the pay anyone subtab of the send money tab.'
If this box is checked you won't be able to receive payments if your customers are sending via the send money tab.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I cant find the options in there? also any chance you know how to change the amount of money i can have comming into paypal? as we all know paypal not helping me to much.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Running totals in Account balance (Archive)
- merge accounts reached sending limits can't verify bank/credit in Account limits and verification (Archive)
- Unable to edit/update credit/debit card in profile in My account settings (Archive)
- Where is ability to pay for non-PayPal account users? (Express Checkout) in My account settings (Archive)
- change payment from bank account to credit card after placing order in Bank accounts and credit cards (Archive)