Every time I try to login create password, and it fails...

yeskevin
Contributor
Contributor

Ok, been about a month since I was actually able to login to my account so I had to create a new one just so I can get some help with my old one.  When I try to login to my old account it requires me to create a new password, so I attempt to do so, but before it completes it says that the action I tried to perform failed.  It then wants me to start over but it is just a loop and I get nowhere.  I dont get whats going on but I need some help here.

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6 REPLIES 6

rigadog
Contributor
Contributor

the same thing happens to me, this is sooo frustrating, i can't use my account at all because of this. And the worst part about it is that I don't want to change my password or anything, paypal is just forcing me to do this because i logged onto my paypal on someone else's computer.

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rigadog
Contributor
Contributor

i need a **bleep** answer for this!!

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yeskevin
Contributor
Contributor

 Yeah, this is getting very old

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blondie71
New Community Member

having the same login problems that these people are having and i have yet to get this fixed...my product that i was going to get is now gone,,now i have a bad mark against me for this..!Has anyone received any  help with these problems?

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yeskevin
Contributor
Contributor

here is an email I got

 

 


 

Hello Kevin. My name is Mark from PayPal Customer Services. 

I know it is frustrating not to be able to use your PayPal account. I
have checked your account and it shows that you have completed the steps
to resolve the issue. Do not worry, your email concern has been included
to the case. I am coordinating with one of our account specialist from
our Account Review department to lift the limitation on your account.
You?ll be receiving an email update as soon as possible. You will then
have full access to your account again. We appreciate your cooperation
and patience.

We are committed to making your experience with PayPal pleasant and
rewarding. Thank you for choosing PayPal.

Sincerely,
Mark
PayPal Resolution Services
PayPal, an eBay Company

 

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rigadog
Contributor
Contributor

what e-mail address did you send your message to contact them to?

 

edit:called them and fixed it.

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