Accidental charity account, need to make normal

leighton
New Community Member

My dad accidentally made my paypal account a charity account. He thought the group I was raising money for was nonprofit, but it is not. I just received an e-mail from paypal needing supporting documents or they will freeze my account.

 HOW DO I CHANGE MY ACCOUNT TO A NORMAL PAYPAL ACCOUNT WHERE I CAN RECEIVE DONATIONS FOR MYSELF AND DO NOT NEED OFFICIAL DOCUMENTATION?

Login to Me Too
1 REPLY 1

PayPal_Wayne
Moderator
Moderator

Hi there leighton,

 

Customer Services will be able to point you in the right direction when you contact them. At this stage there is very little for you to do to lift the limit on your account. My advice would be to contact Customer Services by clicking here

 

I hope this information helps you

Wayne

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.