ransomware attack and send money from my account to him account

[binhngo]

ransomware attack my computer and encrypted all data and send money from my account to him account

And I request 

Unauthorized access

And now 

Case Closed: Transaction not covered

Case ID: PP-I-14236727

We have been unable to provide any refund on the transactions listed.

@ppay Authorization 

[binhngo]

This is email of hacker 

Chung <Removed>

The receiver of this payment is Non-US - Unverified

<Removed>

And paypal cannot to recover my money 

Very sad

Money from refund Hacked nintendo account and stolen money 

[kernowlass]

@binhngo 

Paypal does not cover all unauthorised transactions especially if the responsibility for that fraud transaction was down to you.

Read up on it in paypals user agreement and see why you were not covered.