Wrongly add email from bank account to transfer to paypal account

bundle4u87
Contributor
Contributor

Hi. anybody know how to get back the fund transfer back for transaction that i made from my bank account that want to transfer to paypal account that im worngly add email.

that email wasnt register for paypal account because its also my email address that i didnt used to register with paypal account.

Need help for info from others.

 

thank you

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@bundle4u87 

 

if you own that email address then 'add' it to your paypal account as you can have up to 8 on the 1 paypal account and the funds should show, if not then................


You need to contact your buyer(s) and ask them to see what it says in their paypal accounts either:
1. Pending / Unclaimed with a cancel option.
2. Pending / Unclaimed.
3 Completed.

If its:
Pending / Unclaimed with a cancel option.

Ask them to cancel the payment but tell them that it will take a few days to go back to their funding source. Then get them to use the "send money" > Goods/Services option and pay to your correct email address. 

Pending / Unclaimed.

If there is no cancel option then the buyer will get their money back automatically 30 days after paying.
Again they may not want to pay you again until they get their money back so you may need to cancel the transaction for them.

Completed.

If its completed then come back for more advice.
https://www.paypal.com/us/smarthelp/article/FAQ1467


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@bundle4u87 

 

if you own that email address then 'add' it to your paypal account as you can have up to 8 on the 1 paypal account and the funds should show, if not then................


You need to contact your buyer(s) and ask them to see what it says in their paypal accounts either:
1. Pending / Unclaimed with a cancel option.
2. Pending / Unclaimed.
3 Completed.

If its:
Pending / Unclaimed with a cancel option.

Ask them to cancel the payment but tell them that it will take a few days to go back to their funding source. Then get them to use the "send money" > Goods/Services option and pay to your correct email address. 

Pending / Unclaimed.

If there is no cancel option then the buyer will get their money back automatically 30 days after paying.
Again they may not want to pay you again until they get their money back so you may need to cancel the transaction for them.

Completed.

If its completed then come back for more advice.
https://www.paypal.com/us/smarthelp/article/FAQ1467


Advice is voluntary.
Kudos / Solution appreciated.
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bundle4u87
Contributor
Contributor

Hi Kernowlass. thanks for your info once im add on new email that fund auto come in to my paypal account

very appreciate on this solution

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