Where is my money ?

Nicoleoneill1
New Community Member

Need help

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2 REPLIES 2

Nicoleoneill1
New Community Member
I am looking for my money I cancelled a payment and can’t see my money in my account
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Nicoleoneill1 

 

If you were able to cancel a payment it means the seller made a mistake with the email address on their auction and could not accept your payment.
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.




Advice is voluntary.
Kudos / Solution appreciated.
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