Security code never sent to my phone could not update profile and Bank
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I haven't used Pay pal much since I got it, but now I am involved in a social media fundraising campaign. I received money from a client for the fundraiser and when I went to change my banking info, I waited and waited and waited for my security code to be sent on my phone. I waited for at least ten to fifteen minutes and no code was sent. Is there another way than my cell phone number to confirm it is me.
I hope someone can help.
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Hi @peter26tmwrth,
We are sorry to hear of the issues you are having with confirming your account. So we can assist you further, please call our customer service. They will be able to access the account and help you with the confirmation.
Thanks,
Brooke
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