Problem linking my card

mbonimpa1
Contributor
Contributor

Hello? I am trying to link my card to my paypal account and I get the following message error:

"We're sorry. We're not able to process your request right now. Please try again later"

 

What can I do?

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @mbonimpa1,

 

I'm sorry to hear about the trouble adding your card, that definitely sounds frustrating. 😞 I would first advise clearing your cache and cookies and trying a different browser or device. If that doesn't help, it's possible that there's a problem with the card itself not being compatible with our system, in which case it wouldn't be able to be added. I apologize for any inconvenience this may cause.

 

- Ashley M


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