No "confirm receipt" button on my Iphone App...why?

Jewels1013
Contributor
Contributor

I'm trying to figure out why there's no "confirm receipt" button on my PayPal App for Iphone, but if I log into my account on my computer, there is one. Can this functionality be added to confirm receipts via the app? Or am I just not looking in the right place? On my computer, it reads "Recent Activity" to pull up the receipt, but on the App it just reads "Activity." What am I missing?! Thanks.

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3 REPLIES 3

Mattalic
New Community Member

I am also having this issue. I have a customer who needs their payment cleared and I cannot find a Confirm Receipt button anywhere anymore. I literally have the product in my hand. I have received the product.

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STEPHCHAVEZ
Contributor
Contributor

PayPal is a joke, let me know if you find a solution please

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STEPHCHAVEZ
Contributor
Contributor

Exact same problem here, I also made a post about it: https://www.paypal-community.com/t5/Payments/NO-quot-CONFIRM-RECEIPT-quot-BUTTON/m-p/2280409

 

PayPal support is useless and cant seem to understand that it is a glitch on their side. Terrible customer assistance. Very unprofessional.

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