Moved from Indonesia to Spain - unable to transfer funds from old to new.

Fru5tr4t3d
Contributor
Contributor

Had an account in Indonesia - have to close it because I have moved to Spain.

Have an account in Spain - can't transfer funds from Indonesia to Spain - hence can't close Indonesian account.

Customer services/support appear to be mechanical monstrosities, as I have only received a list of unrelated FAQs and solutions by way of response from them. I responded with the details and I haven't even received an acknowledgment of the receipt of the information that I supplied.

 

Is there a way to achieve what I am trying to do?

Or... is there any way to get help from a person and not a 'bot? 

 

I urgently need to renew a membership for which PayPal is the only online payment method available.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Fru5tr4t3d

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.



Advice is voluntary.
Kudos / Solution appreciated.
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Fru5tr4ted
New Community Member

Sadly, that information became apparent AFTER I had left Indonesia.

 

The issue has, however, been resolved with the assistance of the PayPal support team who were contacted via Twitter.

 

 

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