Money on hold

YakovM
New Community Member

I send 25$ to buyer and the money is on hold he dont want to give me the money back 

its says that he need to wait 21 days or something when the 21 days is over i get my money back or he gets the money how can i refund my money right now back .

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@YakovM


If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between him and paypal as he is a new seller.
He is supposed to send your item promptly (trackable to prove delivery) and then his funds are released when tracking shows the item as DELIVERED + 3 days.

Tell him if he refuses to send then you would have to file a dispute for 'non receipt of item' and that would impact on his paypal account as such an early seller and the time the 'new seller hold' lasts would be extended OR he may not be allowed to sell..

Send him this link.
Non-Ebay Sales.
https://www.paypal.com/il/smarthelp/article/why-is-my-money-on-hold-or-not-available-faq3306


Advice is voluntary.
Kudos / Solution appreciated.
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