I can’t withdraw my money?!

Abulfx
Contributor
Contributor

It doesnt allow me to withdraw my money?! Ive done everything i could. Everything is verified. Theres no notifications on the resolution tab, it just says theres a problem or some excess. Pls i need my money fast!

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Abulfx 

 

Have you withdrawn funds before?
Are you withdrawing to a bank account and not debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Is the bank account in exactly the same name as your paypal account name?






Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Abulfx
Contributor
Contributor
Have you withdrawn funds before? Yes Are you withdrawing to a bank account and not debit card? yes What error message are you getting? There’s a problem Right now, we’re not able to transfer the money to your bank. Have you verified / confirmed your bank account? Yes Are the funds cleared and not pending? Yes Are the funds in your countries currency? Yes. Is the bank account in exactly the same name as your paypal account name? Yes.
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Abulfx 

 

ok, well thats me out as have covered all the reasons that i know of so your best bet is to..............


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.