How to change Paypal currency conversion @ checkout ?

therabbit
Contributor
Contributor

Hello, everybody.

 

I'm just a regular Joe, buying & selling on Ebay. I do more buying than selling - and i'm a member since 2011.

 

There is this strange behaviour of the Paypal / Ebay checkout system. In the past, i used to see an on-screen option in which Ebay / Paypal would allow me to select my preferred currency conversion option. For example, if i buy something in US $ (USD) and my card account is in Romanian LEI (RON) i can either use Paypal's conversion and get invoiced in RON or get invoiced in USD and the conversion will be made with Masterdard's / Visa's conversion. Paypal's conversion is around 5% higher that Mastercard's and i always chose to pay using the card issuer's conversion - because it's to my advantage.

 

The point is i used to have a choice. Now i do not. Let me explain...

This is how the old checkout boxes used to look like :

CheckoutAmount.png

 

And this happened when i clicked "Other conversion options" :

CurrencyExchange.png

 

This allowed to choose the conversion option - and PayPal actually remembers it, each time i use that card.

 

Now, the new dialog looks like this :

NewCheckOut.png

 

... and there's no more option to choose what currency exchange to use, anymore :

 

NoCurrencyXchange.png

 

As you can see, all my cards are listed - old ones and new ones. The ones where i could do the currency exchange switch in the past, still.. work the old way - i'm billed in the foreign currency and i get the card issuer's exchange rate - even if i get this new dialogues.

 

However, if i pay with a newly added card and the above dialogue pops up, i pay at paypal's exchange rate and i don't get a choice, anymore.

 

I think this is unfair... the options to choose the conversion rate used to be available in the old Paypal account interface too - but, since they switched to this new, fancy, giant button & heavy multimedia loaded interface, that option quitely dissapeared.... and no-one seems to know anything about it.

 

How about you - have you encountered something similar ?

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81 REPLIES 81

renzoe
Member
Member

Indeed.

@PaypalSupport , any solution?

Is paypal forcin all of us to use their exchange rate, or can we disable this? :S

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pablo_oda
New Community Member

I was running into the same problem. I found out that all my automatic payments were changed to Paypals conversion. I have to go trough:

 

Setting -> Payments -> Automatic Payments -> Click a seller -> Funding source -> See conversion options -> Convert with VISA/Mastercard

 

I'm not sure, but last time I bought something trough paypal (like not with an automatic payment), it allowed me in the same transaction to change it.

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