Cannot login, appear to be in a loop

[BobyAdr]

I am having a very frustrating experience today with my attempts to pay someone via a 'pay now with paypal' button. I also cannot login when i browse directly to www.paypal.co.uk

Frustratingly I was able to login and add the community to be able to post this message so on some level it clearly recognizes me.

This issue occurs on a windows PC, two different Macs, my iPhone. I had no issues yesterday and could log in fine.

I have been using incognito mode.

I go to www.paypal.com

I click Log In

It redirects to https://www.paypal.com/uk/signin

I enter my username and password

It then prompts me to send myself a text for my 2 factor auth

I enter the code that is texted to my phone

I am sent to https://www.paypal.com/signin

I enter my username and password

It then prompts me to send myself a text for my 2 factor auth

I enter the code that is texted to my phone

I am sent to https://www.paypal.com/signin

and so the loop begins.

[majhx]

Me too exact same problem.  Any fix?

[TobiasS]

Same here, tried with a variety of verification methods (mobile PIN, security questions)... and always looped back to login front.

[BobyAdr]

This happens in

Chrome Version 64.0.3282.186 (Official Build) (64-bit)

Firefox 60.0 (64-bit)

I also note other people have the same issue!

God Damn PayPal get your act together. There should be a public tweet about this to let people know.

This is support 101 you have a paypal channel why not use it! ive counted over 20 people inside 15 mins of posting this and reading your feed its quite clear there is a global issue I am astounded whoever runs your support has not implemented a policy to tweet publically during a major outage.

Their is no shame in admitting there is an issue. I think less of you for NOT tweeting about it trying to hide it.

[yaronkle]

Same issue.

[jiminychris]

Happening to me on Google Chrome Version 66.0.3359.139 (Official Build) (64-bit) and Safari Version 10.1 (12603.1.30.0.34).

Works fine on the iOS PayPal app Version 6.25.0.

[anirafkram]

I have this exact same issue...was this ever resolved?

[erika1969]

Me too. I can occasionally get in if I go directly to PayPal in a browser, but it’s virtually impossible to use PayPal to purchase from other websites at the moment - I just go round and round in a verification loop. Fed up with this - sort it please!

[SpyMaster356]

For future Googlers: If you are using Opera, try using Chrome. That solved my issue.

[Sorran]

The issue is the 2 factor Authentifikation. I tried disabeling it, and I was able to link it to google pay. Once that was done, I re-enabled 2fa again.

Poor Workaround, but for now it does the Job.