Can't link bank account

srennick
Contributor
Contributor

Hi,

 

I am trying to set up a new Paypal business account. I can get all the way to the 'Choose Your Accounts' screen. But when I tick the box beside my account then scroll to the bottom to click on the 'Accept and Link' button, I get an error message.

 

The message is "We're sorry. We're not able to process your request right now."

 

Below that, there is text that reads 'Not linked:' below which is the name of my bank and a truncated version of my account number with red text below. The red text reads "Please check your information and try again."

 

The only thing I can think it might be is that the PayPal account is under my name, not that of the businesses.

 

Plz advise.

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