fail to remove dead bank account

pauline7890
Contributor
Contributor

Come on Paypal get your act together the method to remove the offending bank account does not work. Neither does the chat line its a nightmare.

Why does the same old message keep popping up that" it cannot be removed at this time , try later."

The system is broken come on this this Banking we are talking about!

 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@pauline7890 

 

May be able to help you on this one but as you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).



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pauline7890
Contributor
Contributor

We are in the UK.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@pauline7890 

 

Have you added a new bank first before trying to remove the old one?

https://www.paypal.com/uk/smarthelp/article/how-do-i-remove-a-bank-account-from-my-paypal-account-fa...

  • If you're removing your primary bank account and you have other bank accounts linked to PayPal, you would first need to choose a new primary bank account.
 

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pauline7890
Contributor
Contributor

Nothing works to remove the dead banck account.

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