Unable to link a U.S Bank account

nimalcup
Contributor
Contributor

I’m trying to link my Mercury bank to my PayPal account but it gives me the following error:

PastedGraphic-1.pngI've been trying to contact PayPal support but I can't seem to find their phone number or email. Every time I send a message through the message tab it says "Sorry, Customer Support Agents are available right now." 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@nimalcup 

 

Sounds like a virtual bank which Paypal do not accept.

Has to be a bank opened on U.S soil.


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nimalcup
Contributor
Contributor

https://help.mercury.com/t/x2h66z2/paypal-integration

 

Mercury bank can be linked to PayPal and it has worked for people. 

I want to contact PayPal but I can't find a way. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nimalcup 

 

Cons

Part of Mercury’s business model was born from its focus on a specific customer niche and partnership with Evolve Trust & Bank. This focus extends to who may open an account with them. Mercury doesn’t support sole proprietors or trusts, and their services are limited to companies formed and registered in the U.S.


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nimalcup
Contributor
Contributor

I have an LLC registered in the U.S with a U.S business address. There's a reason why I got accepted by Mercury bank.

 

What I don't understand is why isn't my bank account being linked with PayPal when this has been done by many other members before. 

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