Unable to add my bank account

vinay09
Member
Member

Hi,

 

I have wrongly entered the amount more than 3 times that pay pal has send me to my account and now am unable to add my bank account, please can some one suggest me how to resolve this issue and am not even able to connect customer services number directly from India.

 

Thanks in advance

Vin

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@vinay09 

 

Did you not wait the 4-6 business days for the code to show on a bank account in India?
https://www.paypal.com/in/smarthelp/article/how-do-i-confirm-the-india-bank-account-linked-to-my-pay...

Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to wait until the phones are up and running again and then ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.