For the last 5 weeks....literally, 5 weeks, I have been trying to resolve an issue preventing me from transferring my funds to my bank account. For FIVE WEEKS someone has been "handling" my case - however every time I finally get in touch with someone, I am told that there is no record of any case. After one hour waiting for a call today, the representative hung up on me and did not give me a call back. After another hour, I spoke with someone, and we were on the phone for one hour, before saying she would transfer me to her supervisor. AND SHE TRANSFERRED ME TO A DEAD LINE!!! I am literally so fed up and baffled by the terrible customer service or honestly, complete lack thereof by a billion dollar corporation. This is despicable - I am a small business owner and without being able to access my revenue, this has been extremely challenging and damaging for my business. I wish someone would actually help me. I feel so helpless and literally want to rip my hair out
