Hi @frondamarman070,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. If your payment was declined or you received an error message when trying to send a payment, it could be because:
- You may need to confirm the email address associated with your PayPal account.
- There may be an issue with the funding source you’ve selected (insufficient balance or declined transaction). Contact your bank or card issuer for more information.
- You have a limitation placed in your PayPal account.
- The seller’s/recipient’s PayPal account is limited.
You may need to go through a security check, so we can confirm your identity.
Double check that the email address or phone number that you are sending money to is correct.
Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.
I hope this helps.
Cristina
