Refund

Sj35
New Community Member
Got a refund still pending was told by PayPal it would be in today but nothing yet
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sj35 

 

Pending refunds can only happen for two reasons.


1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

 

The clearance date is an estimate dependent on the senders banks processing times, paypal can't give it to you until they have received it themselves.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.