Refund not in account
fairyamy
Contributor
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Posted on
Jun-01-2020
04:35 PM
I received a refund via paypal, i recently got an email saying it had cleared, yet when i go to my balance it is $0 when it should show $34 I have purchased items after it appears that the refund cleared in my activity but all those were purchased using money in my bank account
1 REPLY 1
charmanderrr
PayPal Employee
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Jun-03-2020
06:43 AM
Hi @fairyamy
Good day! For details about the refund process kindly visit the link below.
https://www.paypal.com/au/smarthelp/article/how-is-a-refund-credited-to-my-paypal-account-faq1083
Hope this helps! Stay safe.
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