Received money in USD instead of GBP

Temp20220202c
Contributor
Contributor

Why is it when someone send me money it comes through as USD, even the they got sent in GBP and thats all I work with?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220202c 

 

Click on the 3 dots next to your balance > manage currencies and then check what you have marked as your primary currency OR you can do it via your paypal wallet.


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Paulnico
Contributor
Contributor
I received a payment from another UK account today, I watched the sender punch in £1200 and send, I received $1605 ? I’ve never had this problem before but thought it would be ok, however when I went to transfer the balance to my Uk bank the transfer value dropped over £104. I can’t work this one out?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Paulnico 

 

Do as i said in my above post and make sure you have the radio icon next to GBP and not USD.


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