Receive my money

ashean
New Community Member

Hi guys, I'm Ashean and I am a freelancer. My customer sent me some money to paypal and it's on hold as it is a online service i don't have a tracking number to submit. How do I tell paypal to release my money as the service is done. they said this to me "You have recently updated your order information. You’ll get your money within 7 days of verification" what does this mean?

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