Please help General

[sharonda73]

My wallet was stolen and the dumbasses didn't get the pin to my card so my $ is still on the card. I know all the info but can't figure out how to get the cash off the card. Can I transfer it to PayPal and then get the cash? if so, how?

[PayPal_AshleyM]

Hi @sharonda73,

I'm very sorry to hear about your wallet. 😞 Regarding the card, is it a PayPal card? If so, which one? Please provide any information you can regarding the card so the community can help.

If not, are you asking to transfer a balance from a debit or credit card to your PayPal balance? Regrettably, that wouldn't be an option; you'll need to contact the card company to report this and retrieve the balance through them if this is the case.

- Ashley M