Pending

Andrew611
Contributor
Contributor
My money is pending even though I Updated the shipping address Like 5 days ago and the product was shipped yesterday.
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1 REPLY 1

charmanderrr
PayPal Employee
PayPal Employee

Hi @Andrew611 

 

Thank you for reaching PayPal. 

Im sorry you were not able to access the money right away. There are several reasons why money will be put on hold, please see below article. 

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987 

Since the transaction was processed as for goods and services, you may ask the sender of the money to follow the steps on the link below for the money to be accessible on your account. 

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu... 

For the money not to be held moving forward, please visit the link below. 

https://www.paypal.com/us/smarthelp/article/faq3743

 

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe! 

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