Paypal not verifying my bank account!

[Forlorn1]

It's been a week since I entered my bank info and untill now it's still on checking...

I also tried to email paypal 4 times on different days and untill now no respond.

Am I missing something? or paypal don't need new members or what?!

Please help!

My location is Indonesia

[Forlorn1]

Uh there isn't any button showing I can confirm it. Only shows me last 4 digit of the bank number and the rest is censored, picture of a bank sketch on gray and white, and checking and remove bank button...

[PayPal_Olivia]

Hi @Forlorn1,

It sounds like a representative will need to take a look at the confirmation status of the bank account by looking at the settings. I regret that we can't provide that kind of account-specific assistance via the forum. Please contact customer service so the next step in troubleshooting can be carried out. 

Olivia

[Forlorn1]

Okay so I need to call them right? Is there the toll-free number, I mean the free charge or whatever that is and what time can I call them? Please specify the time zone you will refer to

[PayPal_Olivia]

Hi @Forlorn1,

To find the number for your region, please log in to your PayPal account and click Help & Contact at the bottom of the page. Then click Contact Us once you're in the Help Center. Then you can choose to Call us. The number listed may not be toll free, but the times listed will have the time zones specified. If the cost to call is prohibitive, you can reach through Twitter or Facebook, as linked in my first reply.

I hope this helps!

Olivia

[Forlorn1]

Thank you so much for the help, I will try to contact them this week!

[FlutistAnt]

What bank account do you have ? Because for now, PayPal can only confirming (debit) card from BTPN. Other bank card will stay on "checking" status.